Reports To: Marketing Director
The Marketing Intern will assist the Marketing Director with internal and external communications, public relations events, retail sales support, and marketing projects as assigned.
Essential Duties & Responsibilities:
Communications: Write and proofread copy for internal training, website development, press releases, and other projects within the marketing and communications areas at West Bank. Proof and approve onboarding communications in CRM; respond to employee support questions; maintain custom reports. Develop and write copy for West Waves, the company intranet; update planned customer communications and sales support sections of West Waves. Update website with copy and news as needed.
Public Relations: With direction of the Marketing Director, respond to PR advertising requests, sponsorship ad requests, and assist with event planning. This includes creating communication materials for events such as Grand Openings, West Bank hosted (Shred Day) and West Bank sponsored events.
Branch Merchandising and Signage: Assist with branch merchandising, including keeping posters, brochures and teller displays, and digital signs current. Coordinate requests for signs and banners for bank events.
Reporting/Compliance: Develop and maintain Channel Usage report and Website Analytics reports; maintain compliance binder and respond to audit requests; assist with copywriting for compliance-required customer communications, including pricing changes and other notifications.
- MS Office Suite, including Word, Excel, Outlook
- Adobe Creative Suite
- Some website development – HTML and an understanding of usability design
Critical Success Factors:
- Ability to mange time and assist others in managing priorities and deadlines.
- Must have exceptional communication skills with an ability to collaborate across organizational boundaries.
- Must be a self-starter capable of working independently and an excellent problem-solver.
For more information and to apply contact:
Peggy J. Fleming
Director of Communications
1601 22nd Street, West Des Moines, IA 50266
ph: 515-222-2393 | Fax: 515-226-7045