Internship at Iowa International Center (Des Moines)

INTERNSHIP POSITION:

International Language Program Intern (15-20 hours, unpaid, for academic credit)

Organization Description:

Iowa International Center is a non-profit organization that exists to build cultural respect at home and around the world, one person at a time. Each year the Iowa International Center works with over 150 international visitors from more than 60 countries. Other programs include interpretation and translation services, international events and dialogues. More information is available at www.iowainternationalcenter.org.

 Internship Description:

The International Language Program Intern is an integral component of the Iowa International Center’s language office, Iowa’s premier interpretation and translation service staffed by over 100 interpreters/translators. He/she will gain critical business, marketing and administrative experience through assisting in client and business development efforts, creating and updating marketing materials, scheduling interpretation appointments for onsite services and interacting with a diverse workforce.

 Benefits & Opportunities

  • Gain real-world work experience and develop/enhance skills in the areas of marketing, project management, research, problem solving and interpersonal communication
  • Increase knowledge and appreciation of other countries and cultures
  • Receive academic credit (pending your advisor’s approval)

 Responsibilities:

  • Develop and update marketing materials and strategies for the Free 24/7 Emergency Line and for-fee services
  • Assist in interpreter/translation recruitment efforts through contacting community groups and universities
  • Coordinate schedules for onsite interpretation requests through client and interpreter interactions
  • Research language information and potential clients to foster business and resource development
  • Manage small translation projects from generating an initial client quote to project fulfillment
  • Organize and promote interpretation and translation training events
  • Update and assist contact management system transition from FileMaker Pro to Salesforce

Qualifications:

  • College student or recent graduate seeking professional experience and/or academic internship credit
  • Background in any of the following (but not limited to): business, marketing, management, information technology, international relations, political science, foreign language and finance
  • Excellent verbal and written communication skills, including strong interpersonal skills
  • Ability to be self-directed and work independently while also working as part of a team
  • Ability to handle multiple tasks, set priorities and deadlines, and maintain accurate records
  • Problem solving skills, including the ability to resolve conflicts and recommend an appropriate course of action
  • Proficiency with Microsoft Office software (Excel required); knowledge of databases a plus (FileMaker Pro and Salesforce)
  • Experience working with QuickBooks software preferred
  • Cross-cultural living experience and/or knowledge of a foreign language preferred

Work Schedule:

  • Internships occur during fall, spring, and summer semesters
  • Must commit 15 hours per week; weekly schedule is negotiable and flexible (Office hours 8:00 AM-5:00 PM)

For consideration please submit a completed application, resume and cover letter to the intern manager. Contact Janet Norton at the contact information below for a copy of the application. 

Please direct application and inquiries to:

Janet Norton, Intern Manager

Iowa International Center

319 7th Street, Suite 200, Des Moines, IA 50309

Phone: 515-282-8269, ext. 12 | Fax: 515-282-0454

E-mail: jnorton@iowainternationalcenter.org

 

 

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